Last updated: —. Please review periodically.

Information we collect

We collect information needed to provide and manage your fiber internet service, including your name, contact details, billing address, service address, payment records, and account usage. When you sign up through our online coverage form, we also collect the details you submit there.

How we use your information

We use your information to install and maintain your service, bill you and process payments, send service and billing notifications, respond to support requests, and comply with legal obligations.

Payments

Online payments are processed by third-party payment providers (such as PayMaya/GCash). We do not store your full card or payment details. Payment data is handled by the provider under their own security and privacy terms.

Google sign-in

Our client portal offers sign-in with Google. When you use it, Google shares basic profile information (such as your name and email) with us solely to identify your account.

Cookies and sessions

We use session cookies to keep you signed in to the client portal. Our website itself does not use tracking or advertising cookies.

Data security

Access to our systems is restricted to authorized personnel. We apply reasonable technical and organizational measures to protect your information.

Sharing

We do not sell your personal information. We share data only with service providers that help us operate (e.g. payment processors) or when required by law.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. [TODO: reference to applicable law, e.g. the Philippine Data Privacy Act.]